Engagement
Repeat Purchase Study
Examination of who returns to buy again, what they choose second, and where loyalty offers help or hinder.
How this engagement usually runs
Documented study with stakeholder interview over Two to three weeks, delivered remote. Fees start at the rate shown above; final scope is confirmed on the enquiry call.
If you need a wider review of first purchase, repeat buying, and refund patterns together, consider the Purchase Behaviour Audit.