Privacy notice

Last updated: 1 June 2026. This notice explains how Service Sycamore Hub Ltd (“we”) handles personal data when you use this website or enquire about our work.

Data controller

Service Sycamore Hub Ltd is the data controller. Contact: contact@service-sycamorehub.click, 0131281687, Street: Langton Road; City: Edinburgh; State/province/area: Midlothian; Zip code: EH9 3BN; Country: United Kingdom.

Data we collect

When you submit the contact form we process your name, email address, optional engagement preference, optional catalogue context, and message content. Server logs may include IP address and basic browser information. If you accept analytics cookies, we may process aggregated visit statistics as described in our cookie policy.

Purposes and lawful bases

We process enquiry data to respond to your request and, where appropriate, to prepare a scoping discussion (legitimate interests and, where you are entering a contract, steps prior to contract). Essential site operation relies on legitimate interests in securing and delivering the website. Analytics cookies run only with consent.

Retention

Unsuccessful enquiries are retained for up to 18 months unless you ask us to delete them sooner. Records related to contracted engagements are kept for up to seven years for accounting and dispute purposes. Cookie consent choices remain in your browser storage until you clear them.

Sharing

We use hosting and email providers who process data under written instructions. We do not sell personal data. We may disclose information when required by law.

International transfers

If a provider stores data outside the United Kingdom, we ensure appropriate safeguards such as UK adequacy regulations or standard contractual clauses, as applicable.

Your rights

Under UK data protection law you may request access, correction, erasure, restriction, or objection, and data portability where applicable. You may lodge a complaint with the Information Commissioner’s Office. To exercise rights, email contact@service-sycamorehub.click.

Children

Our services are aimed at professional publishers and adult representatives of organisations. We do not knowingly collect data from children.